A Look Back at 2025…
It’s that time of year – a time to reflect and take pride in all you’ve accomplished. It has been another banner year at JGL, and we wanted to share some of this year’s
Merch with Meaning
For many cultural institutions, retail operations are far more than souvenir stands — but are they being used to their full potential? The merchandise strategy, not just the shop
The Harrowing Tale of the Failed (Self-Managed) RFP Process
What actually happens when a cultural institution decides to manage its own food service RFP process without outside expertise? The results are often more costly — and more painf
Earned Income + Membership Benefits = The Perfect Fit!
Most cultural institutions offer standard café and shop discounts as membership perks — but are those benefits working as hard as they could be to drive both member satisfaction
Incorporating Technology into Your Retail Program
💡 Key Insight: Technology in Institutional Retail Technology integration in institutional retail — from inventory management and POS systems to digital signage and mobile chec
Shop ‘Til You…CLICK!
JGL works with cultural organizations across the US and Canada, and we have noticed many museums looking for guidance on their e-commerce programs. It’s great to have the ability
Retail Merchandise Consulting: What We’ve Learned from our Clients
It’s hard to believe it has almost been one year since JGL started offering retail merchandise consulting services! With our dedicated Senior Retail Consultant, John Franzini, we
4 Tips for a Self-Operated Shop: Finding and Creating Unique Items to Sell in Your Museum Shop!
Museums that operate their own shops have the freedom to show off their personalities! Whether the products sold are logo branded, locally made or reminiscent of the exhibitions, t