The Harrowing Tale of the Failed (Self-Managed) RFP Process
What actually happens when a cultural institution decides to manage its own food service RFP process without outside expertise? The results are often more costly — and more painf
Earned Income + Membership Benefits = The Perfect Fit!
Most cultural institutions offer standard café and shop discounts as membership perks — but are those benefits working as hard as they could be to drive both member satisfaction
Meal Plans 101
Meal plans are synonymous with higher-ed dining; they are the fundamental building blocks of most dining programs and are extremely impactful to the student experience. While we al
The Power of the KPI!
KPI’s or Key Performance Indicators are incredibly powerful tools for measuring an operator’s success within a subsidized environment. KPI’s are most often included in manage