Earned Income + Membership Benefits = The Perfect Fit!
Most cultural institutions offer standard café and shop discounts as membership perks — but are those benefits working as hard as they could be to drive both member satisfaction
Incorporating Technology into Your Retail Program
💡 Key Insight: Technology in Institutional Retail Technology integration in institutional retail — from inventory management and POS systems to digital signage and mobile chec
Salesperson or Events Person? Who to Hire to Run Your Facility Rentals Program
💡 Key Insight: Salesperson or Events Person? Hiring the right person to lead your venue rental program is one of the most impactful staffing decisions a cultural institution can
Showcase Showdown
For cultural institutions looking to grow private event revenue, one of the most underutilized strategies is the showcase — a self-hosted event designed to demonstrate your venue
Smaller Groups, Larger Returns
For cultural institutions that earn commissions on catered events, there has definitely been a change in earned income due to the pandemic. Many organizations have seen a dramatic
How to Increase the Per Capita Concession Sales at your Performing Arts Center
As performing arts centers start to re-open, many are evaluating their food and beverage offerings. We know from our work with performing arts organizations across the country that
How Can You Ensure Your Food Service Operation Is Cutting the Mustard?
Corporate food service programs are expensive to operate and difficult to evaluate — especially when the operator is the one providing the performance data. How do you know if yo
Helping Higher Education Institutions with Back to School Dining Operations
As colleges and universities head into a new academic year, food service programs face familiar pressures: enrollment uncertainty, staffing shortages, and evolving student expectat