Hire a Consulting Firm with the Right Experience

Not all food service consulting firms are the same — and choosing the wrong one for an RFP, assessment, or contract negotiation can cost an institution far more than the consulting fee. What should you actually be evaluating when selecting a firm?

💡 Key Insight: Hiring a Consulting Firm with the Right Experience

The most important criteria when selecting a food service consulting firm are not size or reputation — they are direct sector experience, process discipline, and demonstrated results in your type of institution. A firm with deep cultural institution experience navigates operator relationships and contract terms in ways a generalist simply cannot.

Many consultants whose core competency is kitchen design will offer ‘management advisory services’ in addition to their design support. Sure, they understand how the kitchen operates and how to create flow in a cafeteria, but are they thinking about how your mission aligns with a prospective caterer? Are they concerned with the intricacies that go along with ensuring a higher ed account has equitable meal plans? Are they considering exhibition change over and how that impacts space availability for private events? Probably not.

JGL is a unique consulting firm. We understand that you can’t be all things to all people. Collectively, we have spent years developing our specific skills in a variety of disciplines pertaining to the hospitality industry – staff management, operational efficiencies, financial analysis, event planning, event sales and marketing and market research.

Contact JGL to find out if we are the right consultant for your next project!